During a recent speaking event, Andy Jassy emphasized that Amazon's strong culture is not guaranteed and requires ongoing effort, particularly as the company grows. He pinpointed remote work and management layers as key obstacles impacting culture and innovation. To address this, Amazon has implemented a five-day return to office policy, which has reportedly improved collaboration and creative problem-solving among employees. Jassy highlighted the importance of in-person interactions for fostering innovation and a vibrant company culture that cannot be replicated remotely.
"What you find is people riff on top of each other's ideas better if they're together. Sometimes it's actually useful to interrupt each other, because you get to a faster spot, more quickly, you feel that energy."
"Culture can't be taught remotely. When you're in a meeting together, and you're watching the body language, you're able to respond in real time, which fosters genuine collaboration and sparks innovation."
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