"With only online work management tools at your disposal, communication is much more crucial. While it can be hard to navigate without physical or social cues, remote work doesn't actually change how you communicate. It reveals whether you share your messages clearly, respond effectively (and quickly) and read between the lines easily."
"As a leader, when you respond to messages late or not at all, your reliability suffers. It's the same when your messages are unclear or disorganized; even a typo is enough to distract people from what you're trying to say. On the other hand, overcommunicating can make you seem overbearing and prone to micromanagement."
"The key to communicating remotely is practicing emotional intelligence and utilizing the right tools. Because distinguishing tone can be challenging when merely reading a chat, try to be more considerate when talking to your team. A simple "Thanks" may be fine, but saying "I appreciate your help" can make your team members feel more valued."
Remote work increases reliance on online tools and makes communication a central leadership skill. Lack of physical or social cues reveals whether messages are clear, timely, and interpretable. Slow or absent responses undermine a leader's reliability. Unclear, disorganized messages and even small typos distract recipients. Excessive communication can read as micromanagement. Practicing emotional intelligence and choosing the right communication channel improves team interactions. Distinguishing tone in written chat is difficult, so considerate phrasing matters. Simple appreciation phrases boost team morale. Video calls suit important discussions while other tools fit different situations.
Read at Forbes
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