The article explores three patterns of reciprocity: generalized, balanced, and negative. While the first two promote strong social relationships beyond mere transactions, the growing trend of negative reciprocity undermines mutual trust and loyalty. This is illustrated through a consultant's probing questions on the essence of business operations, pushing individuals to reflect on their actual impact and motivations rather than just economic measures. The author posits that an overly transactional view can damage the interpersonal dynamics necessary for cooperative societies.
Negative reciprocity is increasingly becoming prevalent in our societies, threatening the core tenets of loyalty, trust, and mutual cooperation among individuals. This shift towards purely economic exchanges can erode essential social bonds.
In the inquiry posed by the management consultant, we uncover deep insights about our purposes and motivations in business. It not only challenges the superficial understanding of economic roles, but also compels us to reflect on our foundational contributions to society.
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