Melissa, a CEO in the tech healthcare sector, discovered through her CHRO, Ben, that her team felt frustrated regarding how decisions were communicated. Team members, including various VPs, were learning about significant decisions impacting their roles from peers instead of directly from her. This situation raised concerns about transparency and disconnect, indicating that despite Melissa's leadership style, there were communication gaps that needed to be addressed to enhance team cohesiveness and trust.
Melissa was perplexed to hear from her CHRO, Ben, that her team members were frustrated with how decisions were communicated and revealed within the company.
Several team members were learning about important decisions affecting their roles through peers rather than from Melissa, raising concerns about transparency.
For instance, the VP of engineering, VP of quality, and VP of sales were all informed about critical updates by other VPs rather than directly from Melissa.
This situation highlighted a disconnect in communication within the team that was undermining the inclusive leadership Melissa aimed to embody.
Collection
[
|
...
]