Jim Naylor emphasizes the importance of viewing documentation as a company's intellectual property, serving as a source of truth for products and their value. He stresses the importance of good data hygiene and classification methods, as documentation promotes accountability throughout the organization. His coaching to product managers encourages them to embrace documentation not just as a task, but as a strategic asset vital for traceability and product development integrity. Early career experiences have shaped his appreciation for the discipline of maintaining reliable software builds and versioning.
Documentation isn’t just a formality; it’s essential for understanding how software is assembled, ensuring we can reproduce any version of any product at any time.
I encourage PMs to treat writing product requirement documents as owning your owner's manual, using it as a strategic leverage tool.
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