The Competition and Markets Authority has opened a formal investigation into Ticketmaster's dynamic pricing practices, particularly regarding consumer transparency and potential law violations.
Some Oasis fans faced ticket prices exceeding their expectations due to dynamic pricing, prompting the CMA to examine if this constitutes unfair commercial practice under consumer laws.
The CMA's inquiry will assess whether Ticketmaster provided clear and timely information about dynamic pricing, which could affect customers' purchasing decisions significantly.
Oasis explicitly criticized dynamic pricing for its reunion shows, highlighting concerns around transparency and fairness in ticket pricing.
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