Many workplaces in the U.S. display a notable reluctance to engage in conflicts directly, often leading to unresolved issues that fester over time. This aversion can result in misunderstandings and neglected concerns that grow larger than necessary. However, engaging in conflict doesn't always mean addressing it immediately. It's essential for individuals to let initial emotional reactions settle before attempting to discuss disagreements, as this cooldown allows for more rational and effective conversations. By evaluating the desired outcomes from these interactions, individuals can approach conflicts more strategically.
When you first become aware of a conflict, there is often an emotional reaction that goes along with any contradiction or disagreement that you may recognize cognitively. This duality to a conflict reflects the distinction made in psychology between hot (that is emotional) states and cool (that is cognitive) states.
In order to make your disagreements as productive as possible, it is best to wait for any initial energy associated with the disagreement to subside. That way, you can focus your discussions on having a good give and take.
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