A Southwest Airlines customer service agent in St. Louis has been charged with theft, accused of printing $79,000 in flight vouchers using passengers' names.
The internal investigation found Brooklyn Jones printed vouchers for himself, confessing to officers and producing 119 vouchers worth $36,300 during the investigation.
Jones, arrested after an internal probe, claimed he received money for the vouchers multiple times, printing a total of $79,000 worth, as per police.
Jones' attorney criticized the allegations based on a 'probable cause statement' and emphasized the need for more clarity during the discovery process.
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