Disney has changed its position on the lawsuit filed by Amy Tangsuan's family. The entertainment company will now allow the case to proceed in court.
Disney's initial push to dismiss the case relied on an arbitration clause tied to the Disney+ terms, which Tangsuan's husband accepted when he signed up.
Despite its initial strategy, Disney’s Chairman emphasized the need for a human-centered response, remarking that the situation called for a sensitive approach for the grieving family.
Tangsuan's tragic death followed a severe allergic reaction after dining at a Disney Springs restaurant, where she was misled about the allergen safety of her meal.
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