Managers must transition from problem-fixing to problem-definition, focusing on the right issues to tackle rather than simply applying effort to solve problems they encounter.
Instead of treating issues as standalone crises, leaders should engage in broad thinking by examining interdependencies and addressing the true roots of problems.
It’s crucial to refrain from jumping to immediate solutions and instead invest time into exploratory thinking, ensuring a comprehensive understanding of the bigger picture before acting.
Shifting mindset from a narrow, problem-solving focus to a broader perspective requires patience and intentionality, as people easily default to immediate action over thoughtful analysis.
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