"Leaders shouldn't be someone we brace for every morning. A boss should bring out your best—not send your stress levels through the roof."
"The Dunning-Kruger effect explains that the worst bosses often believe they're crushing it while employees are silently unraveling due to a lack of self-awareness."
"Ed Catmull often said, 'The higher up you go, the more distorted the truth.' This speaks to advantage blindness where leaders become clueless about the realities faced by their subordinates."
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