The article discusses how workplace communication has evolved, emphasizing the importance of selecting the appropriate communication tool based on the goal of the interaction. Andrew Brodsky, an assistant professor of management, points out that many individuals resort to traditional tools like email or meetings without considering whether they are the best fit for their objectives. Successful communication in a virtual environment hinges on understanding whether the goal is productivity, relationship building, or making a good impression—each of which may require different approaches and tools.
It's commonplace to use instant messaging and email to communicate with people who are only a cubicle away. But people often approach their workplace communication somewhat mindlessly.
Unfortunately, your choice of communication tool can undermine your ability to build strong relationships and corporate culture by opening the door to misunderstandings or missed opportunities to connect.
Is it about being productive and concise so that I can focus on work tasks? Is it about building a relationship and trust in a situation?
There isn't one absolute best mode all the time; there are different best modes for different goals. Use that information to decide what technology will best achieve that goal.
#virtual-communication #workplace-dynamics #communication-strategies #remote-work #corporate-culture
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