What the changes to BA's loyalty programme mean for you - and other loyalty programmes we love
Briefly

from CN Traveller2 months ago
"It's safe to say the reaction to the changes has been... turbulent, with many customers accusing the airline of prioritising business flyers over those travelling for leisure and others claiming the new scheme does not reward loyalty."
CN Travellerhttps://www.cntraveller.com/article/what-the-changes-to-bas-loyalty-programme-mean-for-you-and-the-best-alternatives-to-know-about
"What a way to destroy passenger loyalty. This is the dumbest move from British Airways I've ever read..." - James Flanders, The Sun's chief consumer reporter.
CN Travellerhttps://www.cntraveller.com/article/what-the-changes-to-bas-loyalty-programme-mean-for-you-and-the-best-alternatives-to-know-about
"Cannot believe British Airways. What have you done?! This ridiculous move to revenue-based loyalty will destroy the Executive Club... You're focusing on the wrong goals." - Adrian Hyde, frequent flyer.
CN Travellerhttps://www.cntraveller.com/article/what-the-changes-to-bas-loyalty-programme-mean-for-you-and-the-best-alternatives-to-know-about
Read at CN Traveller
#british-airways #loyalty-program #customer-feedback #tier-points #airline-industry
[
|
]