Understanding consumer & SMB behavior is critical to designing impactful payment solutions. Advanced analytics allow financial institutions to analyze transaction patterns and preferences, informing the development of personalized offerings such as loyalty programs or tailored credit products.
Back in the 2000s, when Hollins was starting out his career in the telecom industry, it was unlikely that a leader like AT&T would ever sit in the same room as its competitors.
The fact that the biggest banks were sharing the room with each other as well as their fintech competitors was reassuring and a positive signal: "This is progress," Hollins added.
When incumbents and innovators get together, good things can happen. We have capabilities like SVB Go, which I'd say is top tier within commercial banking.
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