User thought cursor meant their computer was cactus
Briefly

In tech support, quick fixes can lead to significant customer satisfaction. For instance, one issue was resolved in under 10 seconds, bringing immediate relief to the user.
The story of a user facing a 'flashing screen' on a greenscreen terminal ended within moments by pressing the space bar, revealing the login prompt.
Another quick resolution involved a customer mistakenly adjusting their Windows Task Bar, which only required a fast resize to restore display functionality.
These anecdotes emphasize that even simple fixes can create a huge impact in tech support, often leading to the fastest money technicians have made.
Read at Theregister
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