Under the new rules, if your flight is canceled or significantly changed, you'll receive a full refund automatically based on your initial payment method.
The term 'significantly changed' includes any schedule change exceeding three hours domestically or six hours internationally, impacting customer rights.
Airlines are now obligated to inform customers of their refund rights proactively, eliminating the practice of steering them towards vouchers instead.
If you decide to accept an alternate flight offered by the airline, you waive your right to a refund for the canceled or significantly changed flight.
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