San Mateo County DA prevails in travel refund case
Nawas International Travel is expected to pay over $1 million to settle claims for failing to refund travelers for canceled tours during the COVID-19 pandemic.
Travel Troubleshooter: Virgin Atlantic canceled my flight. Why won't they refund my Chase points?
I'm sorry to hear about your ruined vacation. Virgin Atlantic should have refunded your points promptly. So why didn't it? It looks like you had a dispute with the airline after the initial cancellation.