Saoirse Hanley: I waited tables for over a decade and a rude customer is not the king. Here's six rules for staying on your server's good side

"It is one of my firmly-held beliefs that everybody should be required, by law, to spend some time serving tables, because some of the carry on from those who have never done so is obscene."

"Before I was a journalist - and while I was starting out - I was a waitress. I got my first job at 14 in a local restaurant and cafe, and I was made up."

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