Missouri has filed a lawsuit against Starbucks, alleging discrimination based on the coffee chain's diversity initiatives. The suit claims that as Starbucks' workforce has become more female and less white, its diversity policies are discriminatory against non-preferred groups, affecting employment practices and service quality. The lawsuit highlights demographic shifts in Starbucks’ employee composition from 2020 to 2024, and argues these changes have resulted in employees being less qualified due to non-merit based hiring. Starbucks disputes these claims, reaffirming their commitment to inclusion and stating their diversity programs are lawful and equitable.
Starbucks has faced accusations of discrimination stemming from shifting workforce demographics, with claims that enhanced diversity initiatives adversely affect hiring practices and customer experiences.
The lawsuit alleges that Starbucks’ diversity policies lead to hiring practices based on non-merit factors, impacting service quality and increasing customer costs.
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