"This is the first time travel and expense will be delivered as a shared service to civilian federal agencies, making it easier to provide a modern, compliant, and secure experience for federal employees traveling on official business," Tim Burke, GSA's executive director for the Office of Travel, Employee Relocation and Transportation, stated. The ETSNext initiative aims to streamline processes and enhance travel experiences for over 1 million employees.
"GSA instead sought to hire a single company responsible for providing a shared service solution to be used across all civilian agencies," highlighting a shift in approach. The goal is to simplify travel and expense management across 124 civilian agencies, which underscores the significant transformation in how these services will be delivered.
"ETSNext will further category management objectives by consolidating more than 30 data models used across the ETS2 systems into one centralized model." This consolidation aims to improve data management and efficiency in the travel process, which is essential for modernizing government travel services.
GSA's roadmap includes a deadline for civilian agencies to migrate to ETSNext by June 2027, emphasizing urgency in the transition. The new system will support the planning, authorizing, booking, and vouchering aspects of travel, offering comprehensive management of travel expenses for federal employees.
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