“Moderators are often employed by third-party companies, but they work on content posted directly on to the big social networks including Instagram, TikTok and Facebook.”
“If you take your phone and then go to TikTok, you will see a lot of activities, dancing, you know, happy things, says Mojez, a former Nairobi-based moderator who worked on TikTok content. But in the background, I personally was moderating, in the hundreds, horrific and traumatizing videos.”
“There are currently multiple ongoing legal claims that the work has destroyed the mental health of such moderators.”
“Some of the former workers in East Africa have come together to form a union.”
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