Google Business Profiles has begun rolling out a new feature that allows businesses in the United States to communicate with customers via chat through texting and WhatsApp. Initially launched in international regions, this feature is now available for U.S.-based businesses, as confirmed by users like Henry Heredia. While many are excited about this new development, the official Google help document still claims that the feature is not yet available in the United States, leading to some confusion in the community.
Google Business Profiles are expanding their chat features, now allowing businesses in the U.S. to connect through texting and WhatsApp, enhancing customer engagement.
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