Cognizant's statement emphasized its commitment to diversity and inclusion, stating that it does not tolerate discrimination and that it takes such claims seriously.
The case, Christy Palmer v. Cognizant, raises issues dating back to 2013, highlighting the long timeline of employment disputes within the IT industry.
Many IT outsourcing firms face challenges as Indian workers often accept lower compensation and are more tolerant of work-life imbalances compared to their Western counterparts.
An anonymous global outsourcing firm noted they can hire talent from India for approximately one-tenth of the compensation required for US talent.
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