Emotional intelligence is so 2020. Leaders need to take these 2 steps in 2025

One of the most crucial lessons from this year's presidential election is the profound need for leaders to acknowledge and validate their team members' emotions to build trust.

As the 2023 Empathy in Business Survey indicated, a staggering 86% of employees believed that empathetic leadership can significantly enhance morale, indicating a clear need for emotional intelligence.

Despite the high recognition of the importance of empathy, Gallup's data shows that only 23% of employees feel engaged in their work, pointing to a gap that leaders must address.

For leaders to be effective in an increasingly complex environment, they must ask themselves if they are equipped to make quality decisions during high-friction situations.

Read at Fast Company