Workers at Teleperformance, which services big tech companies, are alleging retaliation against union organizers, constant surveillance, and refusal of bathroom breaks amid stagnant wages since 2010.
Nikos Spyrelis, president of the workers' trade union at Teleperformance, revealed their strike is a response to years without pay raises, compounded by intensifying production pressures.
Spyrelis highlighted that employees face strict productivity metrics; any absence, including bathroom breaks, is treated as counterproductive, affecting contract renewal decisions.
The workers claim that Teleperformance, the largest call center operator globally, has laid off union leaders systematically, compounding assistance challenges during an ongoing labor push.
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