World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian EmployeesTeleperformance is using AI to neutralize the accents of its Indian call center agents to enhance customer communication.
Teleperformance rolls out AI software that 'neutralizes' Indian call agents' accentsTeleperformance is using AI to neutralize accents of Indian customer service agents to improve communication.The company aims for enhanced clarity and shorter call durations through AI integration.
World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian EmployeesTeleperformance is using AI to neutralize the accents of its Indian call center agents to enhance customer communication.
Teleperformance rolls out AI software that 'neutralizes' Indian call agents' accentsTeleperformance is using AI to neutralize accents of Indian customer service agents to improve communication.The company aims for enhanced clarity and shorter call durations through AI integration.
Don't allow you to go to the bathroom': big tech's call center workers in Greece on strikeTeleperformance workers accuse retaliatory practices and poor working conditions amid stagnant wages.Union leaders face layoffs amid workers' push for better labor conditions.