#call-centers

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Law
fromBloomberglaw
3 days ago

Call Center Remote Worker Pay Row Pared Back in Novel Ruling (1)

Remote call center employees' workday begins when they load the first job-related program, not when their computers are powered on.
Startup companies
fromBusiness Insider
2 weeks ago

Raising $4.7 million in a week: What one founder learned after moving his AI startup from Germany to San Francisco

Leaping AI raised $4.7 million seed funding after Y Combinator to scale voice AI call-center agents that handle 10,000 calls daily with >90% customer satisfaction.
Marketing tech
fromHubspot
1 month ago

5 best CRMs for call center businesses in 2025

Call centers require specialized CRM systems to manage high-volume customer interactions efficiently.
fromBusiness Insider
2 months ago

Read the exclusive pitch deck AI voice agent startup Cekura used to raise $2.4 million out of Y Combinator

Cekura utilizes AI to simulate conversations and generate thousands of edge-case scenarios, ensuring AI agents can handle diverse customer interactions including toxic behavior and bias.
Startup companies
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