Cekura, an AI voice agent startup, raised $2.4 million in seed funding from Y Combinator and other investors. Founded by IIT Bombay graduates, the company focuses on fine-tuning AI agents for regulated industries, addressing quality assurance issues through simulated conversations and edge-case scenarios. Cekura plans to onboard more employees and offers subscription services to startups and custom solutions to enterprises, with a significant portion of its business centered on voice agents. The startup sees substantial growth potential as call centers transition to AI technologies.
Cekura utilizes AI to simulate conversations and generate thousands of edge-case scenarios, ensuring AI agents can handle diverse customer interactions including toxic behavior and bias.
As call centers increasingly adopt AI, Cekura perceives a significant market opportunity, monetizing through a subscription model starting at $1,000 per month for startups.
The company has focused its efforts primarily on voice agents while also developing chat agents, reflecting the growing demand for AI solutions across various sectors.
Cekura fine-tunes AI agents for regulated industries such as healthcare and finance, thereby addressing the critical quality assurance challenges faced in these fields.
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