Ratliff states, "Everything you want to say to your boss that you can't say, y'all contact us," highlighting OCDA's mission to voice employee grievances directly to their bosses.
In a viral encounter, Ratliff addresses a boss with brutal honesty: "He comes into work every day with the same gray plaid button-up and gray undershirt, smelling like dirty gooch," unmasking the absurdity of the complaints.
Ratliff emphasizes the seriousness of his role by stating, "These complaints are totally true, because when I write them down, they become true," showcasing the performative nature of his work.
OCDA's mission is encapsulated in their statement, "We're a nonprofit that specializes in addressing complaints to create better work environments," focusing on improving workplace dynamics.
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