In moments of conflict, it's crucial to manage your own emotions while also helping to regulate the emotions of others. This can quickly de-escalate tensions and improve relationships.
Empathic paraphrasing is a communication technique where the listener restates the speaker's words and emotions. This approach promotes understanding and validation, calming tensions during conflicts.
Participants who engaged in empathic paraphrasing reported feeling less negative and lowered their voices. Acknowledging emotions during discussions is essential for effective conflict resolution.
To practice empathic paraphrasing, one must listen actively without interruption. Reflecting both the content and emotions shows true engagement and helps in reducing defensiveness.
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