Tone policing undermines effective communication as it focuses on the speaker's emotions rather than the substance of their message, resulting in diluted discussions.
Research shows that tone policing makes workers feel unsupported and discouraged to speak about their problems, particularly impacting the mental health of marginalized groups.
A 2024 study found that while most employees wish to discuss sensitive topics at work, many feel uncomfortable doing so due to potential tone policing.
Millennials and Gen Z increasingly believe it's essential for their companies to address world events and engage in open discussions about sensitive issues.
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