Precision gratitude is an effective management strategy that emphasizes specific, intentional acknowledgment of employees' actions to foster desired behaviors. Research indicates that such targeted recognition not only improves performance but also reduces employee turnover, particularly in difficult situations. Managers often recognize the importance of gratitude yet fail to harness it effectively. The article illustrates this through a case study where an executive director learned to express precise praise after witnessing improved teamwork between conflicting team members, demonstrating how intentional gratitude can cultivate a more cohesive work environment.
The most effective gratitude is specific, timely, and connects behaviors directly to their positive impact.
While these executives invest in sophisticated performance systems, they overlook this zero-cost resource: precision gratitude. This isn't generic appreciation but targeted recognition that drives results.
Research confirms that specific gratitude drives measurable improvements. In one study, employees who received genuine appreciation made 50 percent more calls.
Most managers know gratitude matters but fail to use it as the sharp, intentional tool it can be.
Collection
[
|
...
]