The article discusses how many employees, like Nikelle Inman, have found their job roles have transformed, often detracting from their original purpose. Following the pandemic, a Gallup survey revealed that only 48% of U.S. workers clearly understand their job expectations, a decline from 56% in January 2020. This disconnection is notably prevalent among younger workers and those in hybrid roles, highlighting the challenges management faces in adapting to evolving work structures. The findings reflect a broader trend of disengagement and uncertainty in the workforce as companies navigate post-pandemic realities.
"When Nikelle Inman started a new job coaching first-generation college students, she looked forward to meeting with them one-on-one to talk about how to surmount obstacles..."
"Just under half of U.S. employees who participated in a Gallup survey in November strongly agreed that they know what is expected of them at work..."
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