Many founders erroneously rely on implementation models during the design phase, believing they ensure a functional product. However, these models often stifle creativity and innovation, leading to uninspired interfaces.
Understanding mental models is crucial for product design. Founders must recognize that users think in specific ways and that their mental models should guide the interface design, rather than mere implementation details.
In my experience with a biotech platform, applying mental models resulted in a more intuitive user experience. This underscored the need for founders to focus on user-centric design rather than rigid frameworks.
Founders can integrate mental models into their design approaches through practical frameworks, even in the absence of design expertise. It's essential to prioritize understanding users' mentalities to create better interfaces.
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