#mental-models

#mental-models

Your team has pulled in data from a variety of sources, integrated it into a shared picture of what's going wrong, and built a plan of attack. Great start. But now the next challenge begins: How do you keep that model aligned with reality as the situation continues to unfold? In fast-moving environments-intensive care units, wildfire operations, aerospace missions, and, increasingly, teams working with autonomous systems-mental models don't stay current on their own.

From something as simple as choosing what to wear for work to as complex as what business strategy to implement to achieve a competitive advantage, making decisions is an integral part of our everyday lives. The human brain is wired in such a way that we make many of these choices subconsciously, without even being aware of it! 🧠 However, not all decisions are (or should be) made subconsciously-sometimes, they result from proper thought, analysis, and planning.

The framework proposed by Neves relies on six fundamental principles and 24 practical heuristics designed to enhance human-AI interaction by centering ethics and user expectations.