Sword Health has made cuts to its clinical workforce as the $3 billion startup seeks to manage more patients with the help of AI, Business Insider has learned.
Three former employees who spoke with BI on the condition of anonymity said Sword previously had around 75 physical therapists actively caring for patients, putting the October cuts at around 17% of Sword's treatment-facing clinicians.
In a statement to BI, a Sword spokesperson said the cuts were "all performance-based decisions, made on clinical engagement data." The spokesperson said Sword currently has open positions for more than 30 physical therapists.
Sword aims to have its physical therapists manage an average of 700 patients at any given time by the end of 2024, according to documents reviewed by BI.
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