What today's consumers expect - and how marketers should respond | MarTech
Briefly

The article highlights that consumer loyalty is being rapidly redefined, with emphasis on values such as sustainability, authenticity, and transparency. Marketers are urged to adapt their strategies in light of these shifts, as consumers now have heightened expectations for personalization which has become essential, not optional. The white paper, 'Beyond the Purchase: The Future of Consumer Behavior in 2025', explores crucial trends including the integration of immersive technologies like AR and VR, the importance of balancing personalized engagement with privacy concerns, and effective marketing approaches that resonate with today’s consumers.
Consumers today prioritize values like sustainability, authenticity, and transparency over traditional loyalty, signaling a major shift in market expectations.
The new consumer landscape demands that marketers adopt hyper-personalization and real-time engagement strategies to meet the evolving expectations of their audience.
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