ChatGPT just became a shopfront. Is your brand even showing up?
Briefly

OpenAI's latest ChatGPT feature allows users to browse and shop for products through AI-generated recommendations, eliminating typical search processes. This significant evolution in digital commerce is reshaping how consumers make purchasing decisions, as AI influences brand relevance without the interference of ads. Marketers must adapt to this new landscape, focusing on building trust and authority within the digital ecosystem, which is crucial for staying visible. The emergence of Large Language Model Optimization (LLMO) suggests a shift in how brands approach relevance in the AI-driven market.
The biggest shift in digital commerce since the algorithm killed the homepage, as AI-generated recommendations change how consumers discover brands.
Generative AI is restructuring the architecture of brand relevance, as users engage with open-ended prompts leading to AI-curated product suggestions.
Read at The Drum
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