Chennai-based start-up Gallabox emphasizes the importance of digital communication channels, particularly WhatsApp, as a vital tool for small and medium-sized enterprises (SMEs). With a recent funding round of $3.5 million, Gallabox aims to assist SMEs in managing their sales and marketing through WhatsApp, utilizing an AI-driven agent for basic inquiries. This integration seeks to streamline customer conversations and improve lead conversion rates, addressing common challenges SMEs face in turning leads into sales. By centralizing customer interactions in a platform familiar to consumers, Gallabox enhances opportunities for businesses.
Gallabox's marketing platform allows SMEs to manage all sales and marketing activities within WhatsApp, enhancing customer conversations and improving lead conversion rates.
By integrating AI to handle simple inquiries, Gallabox helps businesses streamline their communication and capture more opportunities, preventing lead loss.
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