The New Challenges of Brand Management
Briefly

In today's digital landscape, brands are shaped not just by marketing efforts but significantly by consumer interpretation. As social media amplifies cultural and political implications surrounding brands, consumers' identities intertwine with brand narratives, presenting challenges for marketers. They must navigate a complex dialogue where brand meanings evolve through consumer engagement, complicating brand management. The historical evolution of brand marks showcases how they have transitioned from simple identifiers to crucial elements in consumer perception, emphasizing quality and differentiation in a crowded marketplace.
"In the social media age, that meaning has become ever more freighted with cultural and political implications, not only for brand image but also for customers' own identities and reputations."
"...that meaning has become ever more freighted with cultural and political implications... This newly mediated discourse between consumers and brands has created new challenges for contemporary brand managers."
Read at MIT Sloan Management Review
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