Text marketing firm Blip secures backing from SoftBank, Microsoft | TechCrunch
Briefly

"There's no doubt that the interface for digital experiences was shifting towards conversational formats. We've shown brands that social and conversational networks are much more than just communication channels; they are operational systems capable of engaging, selling, and delivering customer support with remarkable results."
"Using Blip's platform, brands can implement a feedback loop that ensures each new interaction with customers will get better in the future, enhancing overall customer experience and engagement."
Read at TechCrunch
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