Fifty-nine percent of all millennial and Gen Z respondents said their business uses AI, compared to 34% of Gen X and baby boomers.
However, 83% of small business owners across the board said that the past several years have required them to think more creatively than ever before.
At the mid-point of 2024, we asked small businesses to look back on the goals they set for the year, and we found that they're satisfied with their progress and successes.
In fact, American Express shared a new report with Entrepreneur that found that 9 in 10 small business owners are optimistic that their company will achieve its goals this year.
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