Marketing exec wants to shift Verizon's transactional image into one more tied to people's lives
Briefly

The rebrand was necessary to bridge the gap between Verizon's recognized reliability and its invisibility in consumers' daily lives. We need to make the invisible visible.
Research revealed that while Verizon enjoys 99% awareness, there's a disconnect; people don’t think of us as part of their daily routine. We must evoke emotional connections.
Read at SFGATE
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