Expecting transparency from brands, consumers seek honest communication about purchases, potential limitations, and additional costs. Misleading consumers leads to recourse and negative sharing publicly or privately.
Prioritizing consumer rights fosters transparency and accountability within a business, enhancing customer value and confidence, potentially leading to increased retention and advocacy.
Businesses ignoring consumer rights risk facing costly lawsuits, PR crises, and reputational damage, while those prioritizing them witness brand loyalty, satisfaction, and financial benefits.
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