In the near future, mobile messaging is set to become a leading platform that enables brands to provide deeply personalized experiences for both digital and in-person commerce.According to industry experts at Clickatell, this trend is predicted to reach its peak around 2023 as it will allow companies to create meaningful customer relationships, drive business demand and boost revenue growth.
#opportunity #experiences #expectations #representatives #transactions #millennials #satisfaction #customer-experience #mobile-apps #mobile-phones
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