On Wednesday, many Bank of America customers experienced an online glitch that prevented access to their accounts or displayed a zero balance. Reports indicate around 17,000 customers were affected, prompting an influx of complaints on social media, where individuals expressed frustration over a lack of communication from the bank regarding the issue.
As customers shared their experiences on social media, one user described the stress caused by the glitch, remarking, "there's some kind of glitch on the @BankofAmerica website that shows $0 in all accounts and honestly I think they owe everybody some cash for pain and suffering because that was extremely stressful for a second there..."
Many customers voiced their concerns about the lack of response from Bank of America amidst the ongoing issues, highlighting feelings of frustration and the potential consequences of such unaddressed service interruptions.
Despite numerous complaints from customers about difficulties in accessing their accounts and receiving error messages, Bank of America has yet to release an official comment regarding the situation.
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