#online-banking

[ follow ]
#customer-service

Black horse down: Lloyds online banking services go dark

Lloyds is experiencing significant online service outages, preventing customers from viewing their transactions.
The bank's IT team is addressing the issues after various customer complaints.
Outages may be linked to external IT management contracts with companies like Microsoft and IBM.

Thousands of Bank of America customers locked out of accounts

Bank of America experienced a glitch affecting thousands of customers' account access and balance visibility, leading to significant frustration.
Social media served as a platform for customers to express their distress and seek clarification from Bank of America amidst the glitch.

Ally Bank review: an online-only bank with a wide range of options

Ally Bank provides high-yield savings accounts and competitive financial services without physical branches, making it a strong option for online banking customers.

Bank of Montreal says online banking restored, some customers might see transaction delays | CBC News

Online banking services restored after BMO experiences technical problem due to false fire alarm at data center.

TSB is DOWN: Banking app crashes for thousands of Britons

TSB's banking app outage began at 07:30 BST, affecting users' access to accounts across the UK.
Users expressed frustration over app reliability, highlighting poor online banking experiences.

Black horse down: Lloyds online banking services go dark

Lloyds is experiencing significant online service outages, preventing customers from viewing their transactions.
The bank's IT team is addressing the issues after various customer complaints.
Outages may be linked to external IT management contracts with companies like Microsoft and IBM.

Thousands of Bank of America customers locked out of accounts

Bank of America experienced a glitch affecting thousands of customers' account access and balance visibility, leading to significant frustration.
Social media served as a platform for customers to express their distress and seek clarification from Bank of America amidst the glitch.

Ally Bank review: an online-only bank with a wide range of options

Ally Bank provides high-yield savings accounts and competitive financial services without physical branches, making it a strong option for online banking customers.

Bank of Montreal says online banking restored, some customers might see transaction delays | CBC News

Online banking services restored after BMO experiences technical problem due to false fire alarm at data center.

TSB is DOWN: Banking app crashes for thousands of Britons

TSB's banking app outage began at 07:30 BST, affecting users' access to accounts across the UK.
Users expressed frustration over app reliability, highlighting poor online banking experiences.
morecustomer-service

Hacker challenges 7 On Your Side to help his CA victim in taunting letter: 'You can't catch me!'

A hacker claimed to have used a Bay Area man's identity to secure a bank loan, revealing vulnerabilities in online banking.
#bank-of-america

Bank of America is down - with some people's accounts showing as EMPTY

Bank of America is facing a nationwide outage affecting online and mobile banking, leaving many customers with incorrect account information.

Bank of America is opening 165 new branches, joins list of financial retail expansions in the age of online banking

Bank of America is expanding its physical branches despite the rise of online banking, indicating a continued demand for in-person financial services.

Bank of America is down - with some people's accounts showing as EMPTY

Bank of America is facing a nationwide outage affecting online and mobile banking, leaving many customers with incorrect account information.

Bank of America is opening 165 new branches, joins list of financial retail expansions in the age of online banking

Bank of America is expanding its physical branches despite the rise of online banking, indicating a continued demand for in-person financial services.
morebank-of-america
#customer-experience

HSBC, Virgin Money and Nationwide customers hit by banking glitches on pay day

Customers experienced online banking issues on pay day, affecting HSBC, Virgin Money, and Nationwide.

Lloyds, Halifax and Bank of Scotland banking apps are DOWN

Major UK banks faced significant outages impacting online and mobile banking services, causing frustration among users.

HSBC, Virgin Money and Nationwide customers hit by banking glitches on pay day

Customers experienced online banking issues on pay day, affecting HSBC, Virgin Money, and Nationwide.

Lloyds, Halifax and Bank of Scotland banking apps are DOWN

Major UK banks faced significant outages impacting online and mobile banking services, causing frustration among users.
morecustomer-experience
#branch-closures

The 66 remaining major banks across the whole of south east London

Customers turning to online banking for managing finances
Rapid decrease in bank branches across south east London

Are 5,000 JPMorgan Branches Too Many?

The traditional bank branch model may be vastly transformed by AI and online banking, prompting banks to reconsider their physical branch strategies.

The 66 remaining major banks across the whole of south east London

Customers turning to online banking for managing finances
Rapid decrease in bank branches across south east London

Are 5,000 JPMorgan Branches Too Many?

The traditional bank branch model may be vastly transformed by AI and online banking, prompting banks to reconsider their physical branch strategies.
morebranch-closures
#interest-rates

The best online checking accounts you need to know about

Finding the ideal checking account involves considering various factors like interest rates, fees, and customer support.

Do you dig a digital relationship? If so, Milli Bank (and its sky-high APYs) might be for you.

Milli's high-yield savings account offers a competitive 4.75% APY with no minimum deposit requirement.

The best online checking accounts you need to know about

Finding the ideal checking account involves considering various factors like interest rates, fees, and customer support.

Do you dig a digital relationship? If so, Milli Bank (and its sky-high APYs) might be for you.

Milli's high-yield savings account offers a competitive 4.75% APY with no minimum deposit requirement.
moreinterest-rates

SoFi review: earn up to 4.60% APY on free savings accounts

SoFi offers competitive APYs through its online-only checking and savings accounts, appealing to those with direct deposits.

SoFi Technologies Is Soaring, but Short Sellers See Trouble

Online banking thriving amid interest rate hikes

Online Games Act Like Unregulated Banks, And The US Gov't Has Noticed

Video games act as pseudo-banks for kids with in-app purchases and digital currencies.
CFPB is monitoring video games turning into online banks for players, especially children.

Full list of all 48 NatWest and RBS bank branches to close this year

Many NatWest and RBS branches set to close in 2024
Increased demand for mobile and online services impacting branch closures

All the south London banks set to shut for good in 2024

Banks in south London are set to close for good in 2024.
Online banking is leading to the closure of physical bank branches.
#ransomware-attack

Patelco credit union experiences ransomware attack, unable to conduct some transactions

Patelco Credit Union experiences ransomware attack impacting half a million customers with limited online banking services and balance inquiries unavailable.

Patelco online banking finally restored two weeks after security breach

Patelco Credit Union restores online banking and mobile app services after ransomware attack, still working on full recovery.

Patelco credit union experiences ransomware attack, unable to conduct some transactions

Patelco Credit Union experiences ransomware attack impacting half a million customers with limited online banking services and balance inquiries unavailable.

Patelco online banking finally restored two weeks after security breach

Patelco Credit Union restores online banking and mobile app services after ransomware attack, still working on full recovery.
moreransomware-attack
[ Load more ]