Network Rail has initiated a trial at King's Cross station that involves removing trains from departure boards three minutes before their scheduled departures, aiming to reduce the frantic rush of passengers. Accompanying this are changes to tannoy announcements, with final calls being made four minutes prior to departures. While the intention is to enhance safety and punctuality, this change has faced backlash from commuters expressing feelings of frustration and patronization regarding the early removal of trains, citing poor management of platform information as a concern.
The three-minute early removal of trains from display boards at King's Cross aims to enhance passenger safety and ensure timely departures.
Passengers, however, have expressed frustration at the new system, feeling it is patronizing and may lead to further miscommunication regarding train platforms.
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