Matt Hood, Co-op's managing director, emphasized, "We want everyone to have easy and convenient access to a Co-op store, wherever they live, and this year we are completely focused on achieving that through an ambitious and exciting new stores strategy." His statement highlights their commitment to enhancing accessibility and convenience for customers.
Hood further noted, "Not only are we a membership organisation owned by our six million members, we are experts in convenience shopping, where we combine great quality products, value and deals and ethical retailing with quick online delivery services, community participation and additional customer services." This reflects Co-op's multifaceted approach to retail.
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