West London residents have described the uncertain future of a local Post Office as a "disaster" as the organisation looks to franchise the site. With the King’s Road branch being the only Post Office left in the area, there is genuine concern among locals about what franchising means for service continuation and hours. Chelsea and Fulham MP Ben Coleman emphasized the incredulity at the situation, highlighting that the community relies on this crucial service.
Nigel Railton, Chair of the Post Office, stated that the organization is on a journey to change its operational approach. The transformation plan aims to strengthen postmasters’ roles, enhance their income, and secure the Post Office's sustainability. Railton communicated a desire to learn from past mistakes, shifting focus towards public service rather than the organization's recent scandals, asserting a commitment to restore pride in the workforce's legacy.
Collection
[
|
...
]